Benefits of Managed Information Technology Services

Having to juggle and make sure that all aspects of your business are going well is enough to keep your plate full and for a long time. Add to that the fact that you can’t rely on traditional business techniques anymore as the economic landscape has shifted towards a more modern unconventional approach. Gone are the days when everything is kept in-house. We welcome the days when collaborations and partnerships have become more efficient and cost-effective.

Thanks to managed IT services, collaborating and partnering with companies is now faster and easier. This may sound a little intimidating to small to medium-sized businesses, but with the help of tech companies, it actually isn’t.

What are managed IT services?

Managed IT services simply mean services offered and handled by third-party IT firms via cloud-based software. These IT firms often provide round-the-clock solutions that allow seamless monitoring of your systems no matter the time and day. This leads to timely troubleshooting and repair of issues even before your own in-house team realises it.

Some of the best solutions you can get from managed IT services are remote monitoring and management of your network, video conferencing and collaboration tools setup, server maintenance, cloud-based storage, cybersecurity and virtual machine management. Putting up your own IT team to take care of all these can be quite tedious and expensive. Or, if you already have an in-house IT team, you may have to bring in some more to have the right people with the right skills. On the other hand, if you decide to partner with an external IT firm, they can take care of all these things and more.

Still unsure whether this is something your business needs? Here are the top 10 ways your business can benefit from managed IT services:

  1. Control/Minimise Expenses

Like what we’ve mentioned above, one of the best benefits you’ll get from managed IT services is reduced costs. It allows you to have access to professionals and their skills without having to spend too much too quickly. This makes it possible to start with low monthly payments and lets you be more flexible with the services before finally committing to something that your company needs.

  1. 24-hour support

Aside from reduced expenses, one of the best things about partnering with tech companies is the peace of mind you get from their round-the-clock services. This means that you can rest assured that whatever happens, whether there are unplanned downtimes or natural disasters, your managed service provider will be on top of it all, so you can keep doing what you need to do for your business.

  1. Reduced Risks

Every business faces a certain amount of risk every day. These can be accidental or malicious employee deletions, natural disasters, viruses, and hacking. With managed service providers, you won’t have to worry about these because they make sure you, your business and your clients are protected no matter what happens.

  1. Reduced downtime

If an unexpected downtime happens, managed service providers have a team of expert IT professionals who will ensure your system goes back online in the shortest time possible.

  1. Quick implementation of New Technology

Planning, setting up new projects and doing them in-house may take weeks or even months to accomplish. Whereas letting a trusted managed service provider can get new ideas and plans implemented right away due to all the tools available to them. Quality IT companies bring you years of experience and resources of handling projects right at the beginning of your project, thus saving you both time and money.

  1. Increased efficiency

Letting your in-house IT team handle all IT services themselves means they have to focus a considerable amount of their time on researching and developing. This pushes back roll-out and implementation of new systems, and will impact customers’ experience.

  1. Competitiveness / Leveling the field

Many small businesses don’t have the resources to match that of larger companies. Outsourcing to managed service providers allows the small ones to compete with bigger organisations by giving them access to similar technology and expertise.

  1. Staying focused on your core business

Putting together your own IT infrastructure can be pretty expensive and complicated as a small business. You can keep focused on your most important goals by outsourcing managed IT services and letting the managed service provider work on the mind-boggling technical stuff.

  1. Qualified and Experienced IT professionals

Partnering with managed service providers gives you access to professional skills and expertise that could otherwise be difficult and expensive to find.

  1. Compliance and security

Managed service providers ensure that your organisation is PIC compliant so you can rest assured that risks are minimised and that your client data and other sensitive information are secured.

If you need more information to ultimately decide whether managed IT services are for you, contact us and let’s discuss how your business can keep up and benefit from this technology.

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