IT Support Services | Services

The technology landscape continues to evolve rapidly. Every day, there are advances in technology and service delivery that improve our business and personal lives. IT support of ten years ago is (should) not be delivering the same outcomes today with the availability of consumption-based solutions.

Your IT manager’s role, whether someone who owns the function or an external provider, must be the one to bring all the pieces of the puzzle together. An IT manager can identify areas where technology can be leveraged to improve operations, increase efficiency, and drive growth by understanding the business’s needs, goals, and constraints.

Qamba exists to help Australian businesses Create, Grow and Innovate using technology.

We are different from most IT service providers because we have a clear vision of being a 150-staff business. Throughout this growth, however, we understand that a personal connection between your organisation and an IT person should be intimate. Our team sizes will always be small, yet we have the skills and capabilities to deliver best-of-breed IT services.

Qamba’s power lies in the highly talented and personable IT professionals that don’t just want to fix your issue and close a ticket but ensure a holistic resolution. Taking ownership of the IT function of your business and understanding the responsibility that comes with that. Ensuring that IT is an enabler of growth and efficiency, as intended.

What problems do we solve for your business?

Here are six key reasons why you should engage Qamba for your IT services:

1. Improve security

Qamba is continuously investing in advanced security measures to protect data and systems without creating a productivity or complexity impact for staff that typically results in poor security posture.

2. Cost savings

Qamba can help small businesses save money on IT expenses, as we provide access to a wide range of IT services and technologies at a lower cost than a small business could provide on its own.

3. Expertise

Qamba has a team of IT professionals with a wide range of skills and expertise, which can be beneficial for a small business that may not have the resources to hire and maintain an in-house IT team.

4. Scalability

Qamba can help small businesses scale their IT resources up or down to meet changing demands, which can be especially important for companies that are experiencing rapid growth or are dealing with seasonal fluctuations in demand.

5. Improve reliability

Qamba provides more reliable IT services than most small business can deliver on their own, as they have the resources and expertise to identify and fix potential issues proactively.

6. Reduce risk

Qamba provide a 90-day, 110% money-back guarantee on the Manage and Outcome plans (which include a significant amount of licensing for Microsoft, Backup, etc.) because we understand that establishing or changing IT can be costly, complex and risky.

Book a 10X ROI IT Consultation

Next-gen Endpoint Security

24 x 7 Threat Hunting and Exploit Protection

Unlimited Business Hours Remote Support (onsite optional)

Microsoft 365 Business Premium license

50GB storage of business-class email, contacts and calendar
Microsoft Teams for collaboration
Cloud storage with OneDrive and SharePoint
Latest versions of Microsoft Office for Desktop devices
Advanced phishing protection
Enhanced threat security platform

+ 40 more apps and services

Backup for Microsoft 365 Email and Documents

Managed Service Level Agreement

Qamba Cyber Security Level 1

Procurement discount from the Qamba Store with Group One Discount

Qamba Manage

Fixed Price IT services with Microsoft 365 Business Premium Included

fixed per-user price, per month

90-day 110% money-back guarantee

Keeping your IT at status quo, with Qamba owning the risk of keeping IT running

Find out more about our 90-day 110% money-back guarantee

Qamba Secure

Fixed Price IT services with Advanced Cyber Security governance

fixed per-user price, per month

90-day 110% money-back guarantee

Exceeding the standards of IT support & cyber security

Everything included in Qamba Manage, plus;

Unlimited Business Hours Remote & Onsite Support

Qamba Cyber Security IG1

Cyber Security Incident remediation at no additional cost

Procurement discount from the Qamba Store with Group Two Discount

Automated Email Signature branding

Find out more about our 90-day 110% money-back guarantee

What’s the difference between Qamba Manage and Secure?

Millennials will make up the largest percentage of the global workforce by 2025. Figures estimate that in Australia alone they will comprise almost 75%

Qamba Manage is a modern twist on a fixed fee agreement. It allows Qamba to manage the time risk of keeping your IT productive, with enough security to protect the interests of most organisations that have minimal regulatory requirements or are comfortable with the current security posture.

If you want to ensure your organisation is secure and compliant, Qamba Secure is the way forward. In addition to the solutions within the Manage plan, Outcome adds unlimited onsite IT support and a detailed security program with controls that align with many popular security frameworks. These include elements of CISv8, ISO27001, ASD Essential Eight Maturity Model and NIST.