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Modern Telephony Solutions

In an era where digital transformation is reshaping industries, effective communication systems are no longer a luxury but a necessity. The rise of hybrid working increased customer expectations, and the decline of traditional copper phone lines has propelled businesses towards cloud-based telephony solutions. Modern telephony, including VOIP (Voice Over Internet Protocol) and Unified Communications, is now at the forefront of enabling seamless connectivity, enhancing collaboration, and driving efficiency.

At Qamba, we understand the evolving needs of businesses and provide tailored telephony solutions designed to keep you connected, whether you’re working in the office, remotely, or across multiple locations.

Our Telephony Solutions

Microsoft 365 + Teams

Integrate your phone system with Microsoft Teams to transform communication. Teams Calling brings together chats, voice calls, webinars, and video meetings in one unified app. Simplify your technology stack while enabling your team to collaborate effectively, whether in the office or working remotely.

Cloud-Based Phone System

Transition from traditional office phone systems to a flexible and feature-rich cloud-based solution. Our PABX system delivers all the functionality of an in-office setup, plus added benefits like enhanced mobility, scalability, and advanced features tailored to your business needs.

Call Centres and Large-Scale Telephony

Our large-scale telephony solutions handle up to 525 calls simultaneously, integrate with CRMs, support multi-line assignments, and offer advanced analytics for exceptional efficiency and customer experiences.

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Why Choose Qamba’s Modern Telephony Services?

PABX Systems

For businesses requiring a structured telephony setup, our PABX systems offer:

  • Streamlined call transfers for teams with multiple extensions.
  • Digital switchboards for easy management via desktop or mobile interfaces.
  • Support for multi-party calls and hosting conferences.

Unified Communications for Collaboration

Enable seamless team collaboration through tools like Microsoft Teams Enhanced Calling:

  • Integrate voice, video, and messaging into one platform.
  • Access powerful features such as redundancy, resiliency, and call analytics.
  • Support hybrid and remote working environments effortlessly.

Call Analytics for Business Growth

Turn every call into an opportunity for growth with advanced analytics:

  • Monitor call metrics to optimise team performance.
  • Leverage insights to make data-driven decisions that enhance customer satisfaction.

VoIP for Remote Workers

As remote working becomes the new standard, VOIP provides an affordable, high-quality solution tailored to home offices and flexible work environments.

  • Cost Savings: Use your existing internet connection for crystal-clear calls, avoiding the high costs of traditional landlines.
  • Flexibility Across Devices: Integrate seamlessly with smartphones, desk phones, and softphone applications to suit any setup.
  • Feature-Rich Solutions: Enjoy tools like voicemail, auto-attendants, call forwarding, and multiple lines—all without added complexity.
  • Scalability: Easily add or remove lines as your needs evolve while retaining existing phone numbers or setting up new ones for different purposes.
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