Unlocking AI: ChatGPT and Copilot Essentials

About the Webinar

Do you find that time-consuming tasks like content creation, customer support, and efficient coding are hindering the growth and productivity of your small business? This webinar helps you better understand how AI assistants like ChatGPT and Copilot can alleviate these challenges by automating routine activities and providing intelligent suggestions. Join our upcoming webinar to learn how these powerful tools can transform your workflow and boost your business’s efficiency. 

Date: 3oth May @ 12:30PM


  • Understand how ChatGPT enhances productivity by automating content creation and customer support. 
  • Discover how Co-Pilot accelerates coding tasks and improves software development efficiency. 
  • Learn how to integrate these AI tools into workflows to streamline operations and boost productivity. 

Webinar Recording

Take Aways

I. Overview of AI

Artificial Intelligence (AI) simulates human intelligence in machines, allowing them to perform complex tasks like problem-solving, decision-making, and natural language understanding. AI assistants, such as ChatGPT and Copilot, have become indispensable in enhancing productivity and efficiency in both personal and professional environments. With their advanced capabilities, these assistants can generate content, provide customer support, and streamline numerous tasks. 

A critical development in AI is the introduction of Large X Models (LXMs). These are foundational models trained on specific data categories, such as text data for language models, machine data for machine models, and human action data for action models. LXMs empower AI with versatile, general-purpose abilities across various domains, making them powerful tools for addressing multiple challenges. By leveraging LXMs, AI assistants can offer even more precise and tailored support, driving innovation and improving everyday workflows. 

II. What is ChatGPT?

ChatGPT, developed by OpenAI, is a state-of-the-art language model renowned for its versatility in handling various tasks. It is a powerful conversation tool that excels in personal assistance by simulating human-like interactions, providing instant responses, personalised advice and problem-solving, enabling users to generate high-quality written material effortlessly. 

Here are also some of the tasks that ChatGPT can help you with: 

  • Drafting articles 
  • Creating marketing copy 
  • Writing emails 
  • Customer support: ChatGPT can handle various queries, from answering frequently asked questions to guiding users through complex troubleshooting processes. It can operate 24/7 and be integrated with CRM systems to access customer data and provide personalised assistance. This improves overall efficiency, customer satisfaction and cost-effectiveness.  
  • AI image creation: ChatGPT can help draft prompts for AI image generators and provide guidance on using image editing software, like DALL-E, MidJourney or Stable Diffusion, to produce visuals for marketing and product design. 
III. What is Copilot? 

Copilot, a product of GitHub in collaboration with OpenAI, is specifically designed to enhance coding and technical writing tasks. It provides intelligent suggestions as users write code, making programming more efficient and less error-prone. 

Here are some of the best uses of Copilot: 

  • Content writing 
  • Email drafting 
  • Presentation preparation: Helps design and structure presentations, including generating content and slide layouts. 
  • Writing documentation: Assists in creating and maintaining project documentation, generating precise and concise explanations, usage examples, and API references. 
  • AI image generation: One recently added feature of Copilot is the ability to generate images from text descriptions. You describe what you want, and it generates an image that matches your prompt. You can also edit existing images, like blurring backgrounds and enhancing colours. 
IV. Incorporating ChatGPT and Copilot into Workflows

Integrating ChatGPT and Copilot into daily workflows can dramatically boost productivity across various tasks. 

For writing and content creation purposes, ChatGPT can be used to: 

  • draft blog posts, social media updates, email campaigns and boilerplate text for documents and proposals 
  • start or reply to emails and chat messages with customers and internal stakeholders 

As for Copilot, these are the areas in which small businesses can utilise it best: 

  • Spreadsheet automation: Copilot can write complex formulas and macros more effectively, providing direct, executable code within spreadsheet software. 
  • Project management: Copilot integrates more effectively with project management tools, generating scripts to automate and manage tasks. 
  • Automate recurring tasks: Copilot can help write Power Automate flows by generating code snippets to automate email responses, file management, adding content from forms to SharePoint lists, and report generation. 
V. Boosting Productivity with AI Assistants

AI assistants like ChatGPT and Copilot offer significant productivity benefits for everyday tasks. By automating routine activities and providing intelligent suggestions, these tools enable users to focus on more strategic and creative aspects of their work. Whether generating content, supporting customers, or writing code, incorporating AI assistants into workflows can lead to more efficient and effective outcomes. 



Introducing ChatGPT | OpenAI 

Introducing GitHub Copilot: your AI pair programmer – The GitHub Blog 

Exploring The Potential Of AI In Business Transformation (forbes.com) 

More Webinars @Tech in Ten

Subscribe To Our Webinar

Get updated every time we release a new webinar. Plus, join our hub team to listen to industry insight.

Email *
Please enter a valid email address.
Fill out this field

More Articles